Roster Workers

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Revision as of 15:19, 4 May 2018 by Fiona Stephens (talk | contribs) (Searching for Support Workers)
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Support/Roster Worker terminology

Depending on your organisation, you might not call these people "Roster Workers". The module allows you to change the wording across the whole system so that you can call them anything you wish. However, "Roster Worker" is the most commonly used terminology and so this manual is written assuming that this is what you're using.

Further information

This is the User Manual, and so we won't deal with some of the more involved setup behind the module. If you'd like more information on how to set up and manage the Support Worker module, please have a look at the Support Worker Module (Administrator guide). The Administrator guide deals with:

  • Setting up Support Workers on the system in the first place
  • Parameters (including the terminology - "Support Workers", "Home Helpers", etc)
  • Time availabilities of Support Workers
  • Matching Exclusions
  • Reporting


Searching for Roster Workers

The Support Worker module has its own search for Report Workers, which works in exactly the same way as the client search (or any other search for organisations/people). It can be found by clicking the "Roster Worker Details" menu item.

For more information on what's stored on the Support Advisor page, see Support Worker Details


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