Difference between revisions of "Contact Types"

From Charitylog Manual
Jump to: navigation, search
Line 4: Line 4:
  
  
Contact Types are a way of categorising Contacts recorded on the Charitylog system.
+
Contact Types are a way of categorising Contacts recorded using [[Record a Contact]] and can be enabled per project.
  
  
Line 16: Line 16:
 
* Name of the Contact Type to be created
 
* Name of the Contact Type to be created
 
* [[Display Order]]
 
* [[Display Order]]
* Active? - Set to 'Yes' to be available or 'No' to disable the option
+
* Active Contact Type? - Set to 'Yes' to be available or 'No' to disable the option.
  
 
Click the "Save Details" details button to submit the changes.
 
Click the "Save Details" details button to submit the changes.
Line 22: Line 22:
 
==Enabling entry of Contact Types on Contacts==
 
==Enabling entry of Contact Types on Contacts==
  
Before the list of Contact Types is available for users to fill in, it must be enabled for each Project that needs to use it.
+
See [[Project Set Up| Project Setup]] to access the project settings and [[Record a Contact tab]] for how to switch on.
 
 
Click on ''Administration > Projects and Referral Entries > Project Setup'':
 
 
 
[[File:CT_5.png|border]]
 
 
 
 
 
Then click on the name of the Project you wish to enable Contact Types for.
 
 
 
[[File:CT_6.png|border]]
 
 
 
 
 
On the Project Settings tab, there are two options:
 
 
 
* Allow entry of Contact Types? - this setting governs whether the "Contact Type" drop-down box appears on the Record a Contact screen or not
 
* Force entry of Contact Types? - if set to "Yes", the user will not be allowed to save the information on the Record a Contact screen until the Contact Type field has been filled in.
 
 
 
[[File:CT_7.png|border]]
 
 
 
 
 
==Reporting Outputs==
 
 
 
Data entered against the list of Contact Types is available:
 
 
 
* In the KPI Report Designer as a filter (e.g. Number of Contacts By Contact Type) and an output (e.g. Full Data Extract Of Contacts)
 
* On Extra Referral Data in the "Referral-Linked Records" section of the Blue Folder Lookup
 
 
 
 
 
 
----
 
----
  
[[User:Rob Kay|Rob Kay - manual author]] ([[User talk:Rob Kay|talk]]) 16:15, 23 April 2015 (BST)
+
[[File:CT_1.png|border]]

Revision as of 15:19, 18 April 2018

Helpheader small.png

File:CT 1.png


Contact Types are a way of categorising Contacts recorded using Record a Contact and can be enabled per project.


File:CT 2.png


To add a new Contact Type click on the 'Create New Contact Type' button or click on an existing contact type to edit.

Complete/edit the following'

  • Name of the Contact Type to be created
  • Display Order
  • Active Contact Type? - Set to 'Yes' to be available or 'No' to disable the option.

Click the "Save Details" details button to submit the changes.

Enabling entry of Contact Types on Contacts

See Project Setup to access the project settings and Record a Contact tab for how to switch on.


File:CT 1.png