Difference between revisions of "Organisations And People (Administrator guide)"
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Revision as of 11:20, 4 March 2013
Contents
Understanding the concept of organisations and people within Charitylog
Most other systems separate clients, funders, volunteers and so on. Charitylog appears to separate them, but in the background, all organisations and people are stored together. Once somebody is entered on the Charitylog system, they can be any (or all!) of the types of Organisation/People that Charitylog deals with. The most common scenario is a client who also volunteers for the organisation. They will appear to end users in lists of clients and lists of volunteers, but they are the same person.
Consider a fictional client called Bob Jones, who started off accessing the "Information and Advice" service to find out about benefits, and now he also volunteers for a day a week on the front desk.
- The system stores all information about Bob in the same place, with a unique ID number.
- When a user asks for a list of clients, or when they ask for a list of volunteers, Bob will appear.
- The "client Bob" and "volunteer Bob" both have the same ID number shown.
This prevents people being counted twice, keeping reports correct. This approach also means that if somebody corrects some contact details (for example, the volunteer manager finds out that Bob has changed his phone number and updates his Volunteer Details screen), the change will appear on Bob's Client Details screen too. In this way, every user helps keep the Charitylog system up to date.
Professionals
Pro Referrers
