Confirm Work Schedules
Confirming work schedules is an important step to the rostering process. The system will go through all the relevant plans to see which work is required for a set time period. It will also check each schedule for errors overbookings, holidays etc. This facility will display the proposed work so that errors can be rectified for this occasion and for the job cards to be created on the system. If you are using the Call Round App this will pass the jobs to the app once confirmed.
Errors
When it comes to errors there are both permanent errors that will appear every time the Confirm Roster Work is Run and temporary, which will appear only for a specific time period.
Permanent Errors Permanent errors will occur when more than one plan clashes, a worker has been booked outside their working times or above their maximum hours. Before continuing it is recommended that you amend the Roster Plans for the affected service users. If these errors are rectified on the confirmation page they will still appear next time the confirm facility is run.
Temporary Errors Temporary errors would include holidays, sickness and booking of one of jobs when the worker is not available. Temporary issues would be sorted by editing the suggested work schedules as these are one off issues.
Errors are displayed with a highlighted back ground with a warning or stop icon. Pointing to the icon will display the reason for the error so you can decide if you need to change a plan or change the details of the proposed job(s).