Support's Unavailability Report

The unavailability's report displays details of workers that are not available. Unavailability's are record on the Roster Workers record, seeUnavailabilty's Tab for details.

For how to enter Unavailabilities against a Support Advisor, see Unavailabilities

This report will show when Support Workers are scheduled to be unavailable for work, according to their Unavailabilities tab.

The report will also show the reasons for unavailability (if the report is run for "All Reasons") and which team the relevant people are in (if the report is run for "All Teams").

You can narrow the report by date range, Support Advisor Team, Unavailability Reason and Branch (for those who use the Branches Module).

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