Non-Attendance Reasons

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Location in standard build: Clubs and Clinics > Set Up > Non-Attendance Reasons

File:NAR 1.png


The list of non-attendance reasons is used if you record non-attendances (and also cancellations) at Clubs and Clinics.

  • Non-Attendances - when someone was confirmed to attend (i.e. was expected to turn up) but didn't
  • Cancellations - when someone was confirmed to attend but was removed from the confirmed attendees list before the occurrence was completed (i.e. they were booked on at some point, but cancelled beforehand)


Adding or editing reasons

Click on the menu item to see the list of reasons on your system, if there are any.

File:NAR 2.png


Click on "New Reasons" to add a new reason (or, click on the name of an existing one to edit it).

File:NAR 3.png


You can now enter:

  • Reason name
  • Description (for information on this screen only; this field is not output on reports)
  • Reason Reporting Code
  • Highlight Reason In Report? - this option controls whether the reason is reported on or not.