Roster Workers
Support/Roster Worker terminology
Depending on your organisation, you might not call these people "Support Workers". The module allows you to change the wording across the whole system so that you can call them anything you wish. However, "Support Worker" is the most commonly used terminology and so this manual is written assuming that this is what you're using.
Further information
This is the User Manual, and so we won't deal with some of the more involved setup behind the module. If you'd like more information on how to set up and manage the Support Worker module, please have a look at the Support Worker Module (Administrator guide). The Administrator guide deals with:
- Setting up Support Workers on the system in the first place
- Parameters (including the terminology - "Support Workers", "Home Helpers", etc)
- Time availabilities of Support Workers
- Matching Exclusions
- Reporting
Searching for Support Workers
The Support Worker module has its own search for Support Workers, which works in exactly the same way as the client search (or any other search for organisations/people). It can be found by clicking the "Support Advisor Details" menu item.
For more information on what's stored on the Support Advisor page, see Support Worker Details
