Email / Letter Types

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File:Letter 1.PNG

Standard Letter Types are used with Information Links on Record a Contact and the Funded Work module. They allow different letters to be generated automatically based on the project and record type (client/organisation/contractor).

File:Letter 2.PNG


To add a letter type

Click on the "New Letter Type" button.

File:Letter typesnew.PNG

Select the letter type

  • Info Link Letter (Client) - Used on the record a contact for Clients only.
  • Info Link Letter (Organisation) - Used on the record a contact for Organisations only.
  • Tendering Letter (Contractor) - Used in the funded work module for all contractors.
  • Tendering Letter (Winning Contractor Only) - Used in the funded work module for winning contractor.

Select the Letter from the Letter Name drop down. Information Link letter types require a Standard Letter Template with Information Link merge fields.

Select which projects this letter type is available.

Sort order is for Information Links, the details of the organisations on the letter can be display alphabetical, or in a random order.

Set the Active field to yes.


To edit an existing type

Click on the name of the type, and make appropriate edits. Click "Save Details" when done.



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