Change First Level Password
Location in standard build: Help Centre > System Updates tab > Change First Level Password
When you log into the system, you need to enter two pairs of name/password combinations:
- The first is your organisation name, and you'll also need to enter the organisation's password
- The second identifies you as an individual, so you'll have a username/password combination to enter here as well.
Charitylog includes the ability to change the first level password (the organisation's password, which is the same for all users). As standard your system will have a randomly assigned password, so you can change it to something more memorable for your users if you like.
Note: this will change the password for ALL users of your system, so take this action with caution.
Changing the first level password
Note: there is an option in Group Access which must be ticked before you can change the password. If the box is not ticked, the "Change First Level Password" tab will not display.
Go to the Help Centre, then click on the System Updates tab and select the Change First Level Password tab.
