Difference between revisions of "API referrals"

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[[API Details|Go to API overview]]
 
[[API Details|Go to API overview]]
  
These are a groups of cohesive actions. These are typically called 'cases' in the web application. The web application's terminology section allows these to be renamed, but they are always called 'referrals' in the API. Only referral using a template are available in the API. In a future release of the web application, templates will be automatically created when new projects are created, so that all referrals will be available in the API. If you have older referrals without a template that you wish to access via the API, please contact the support team.
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These are a groups of cohesive actions. These are typically called 'cases' in the web application. The web application's terminology section allows these to be renamed, but they are always called 'referrals' in the API.
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Only referrals made using a template are available in the API. Since version 888 of the web application, launched in October 2020, templates are automatically created when new projects are created, so that all referrals are available in the API. If you are still running version 866, launched June 2020, please update to version 888 before using referrals in the API.

Revision as of 13:10, 20 October 2020

Go to API overview

These are a groups of cohesive actions. These are typically called 'cases' in the web application. The web application's terminology section allows these to be renamed, but they are always called 'referrals' in the API.

Only referrals made using a template are available in the API. Since version 888 of the web application, launched in October 2020, templates are automatically created when new projects are created, so that all referrals are available in the API. If you are still running version 866, launched June 2020, please update to version 888 before using referrals in the API.