Difference between revisions of "Contact Types"

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''Location in standard build:'' '''Administration > Drop-Down Lists > Contact Types'''
 
  
[[File:CT_1.png|border]]
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[[File:CT_1.jpg|300px|alt="contact types option in charitylog admin menu"|border]]
  
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Contact Types are a way of categorising Contacts recorded using [[Record a Contact]] and can be enabled per project.  It is used to expand reporting on incoming contacts to specify either whom the contact was with or the type of contact that took place.  You can then specify direct client contacts and indirect contacts, such as meetings and report writing.
  
Contact Types are a way of categorising Actions recorded on the Charitylog system.
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[[File:CT_2.jpg|700px|alt="a list of contact types, such as: with client, with others, with representative of client."|border]]
  
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To add a new Contact Type click on the 'Create New Contact Type' button or click on an existing contact type to edit.
  
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Complete/edit the following'
  
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* '''Name''' of the Contact Type to be created
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* '''[[Display Order]]'''
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* '''Active Contact Type?''' - Set to 'Yes' to be available or 'No' to disable the option.
  
==Setting up Contact Types==
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Click the "Save Details" details button to submit the changes.
  
Clicking on the menu item will bring you to the list of existing Contact Types on your system, if there are any. Click on "Create New Contact Type" to add a new one.
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==Enabling entry of Contact Types on Contacts==
  
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See [[Project Set Up| Project Setup]] to access the project settings and [[Record a Contact tab]] for how to switch Contact Methods on.
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You can now add:
 
 
 
* Name of the Contact Type to be created
 
* Display Order
 
* Active? (Y/N)
 
 
 
Click "Save Details" when done.
 
 
 
[[File:CT_3.png|border]]
 
 
 
 
 
You will be returned to the list of Contact Types with the new one added.
 
 
 
To edit any existing Contact Type, click on its name.
 
 
 
[[File:CT_4.png|border]]
 
 
 
 
 
==Enabling entry of Contact Types on Actions==
 

Latest revision as of 16:35, 5 February 2024

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"contact types option in charitylog admin menu"

Contact Types are a way of categorising Contacts recorded using Record a Contact and can be enabled per project. It is used to expand reporting on incoming contacts to specify either whom the contact was with or the type of contact that took place. You can then specify direct client contacts and indirect contacts, such as meetings and report writing.

"a list of contact types, such as: with client, with others, with representative of client."

To add a new Contact Type click on the 'Create New Contact Type' button or click on an existing contact type to edit.

Complete/edit the following'

  • Name of the Contact Type to be created
  • Display Order
  • Active Contact Type? - Set to 'Yes' to be available or 'No' to disable the option.

Click the "Save Details" details button to submit the changes.

Enabling entry of Contact Types on Contacts

See Project Setup to access the project settings and Record a Contact tab for how to switch Contact Methods on.


Helpheader small.png