Difference between revisions of "Contact Types"

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''Location in standard build:'' '''Administration > Drop-Down Lists > Contact Types'''
 
''Location in standard build:'' '''Administration > Drop-Down Lists > Contact Types'''
  
Contact Types are a way of categorising Actions recorded on the Charitylog system. There are other ways of categorising (and therefore, reporting on) Actions -
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* Action Linked
 
 
 
[[Communication Methods]]
 
 
 
[[Referral Source]] ("Where did the client hear about us")
 
 
 
* Referral Linked
 
 
 
[[Referrer]]
 
  
[[Project Subcategories]]
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Contact Types are a way of categorising Actions recorded on the Charitylog system.
  
Contact Types are separate to all of these. The list of Contact Types can be configured to any setup you need. Once set up, entry of Contact Types is done from the Record a Contact screen, and can be made mandatory (forced) for users, or left optional. Users can only enter '''one Contact Type per action'''.
 
  
 
__TOC__
 
__TOC__
  
  
==Setup==
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==Setting up Contact Types==
  
 
Clicking on the menu item will bring you to the list of existing Contact Types on your system, if there are any. Click on "Create New Contact Type" to add a new one.
 
Clicking on the menu item will bring you to the list of existing Contact Types on your system, if there are any. Click on "Create New Contact Type" to add a new one.

Revision as of 13:50, 23 April 2015

Helpheader small.png

Location in standard build: Administration > Drop-Down Lists > Contact Types

File:CT 1.png

Contact Types are a way of categorising Actions recorded on the Charitylog system.



Setting up Contact Types

Clicking on the menu item will bring you to the list of existing Contact Types on your system, if there are any. Click on "Create New Contact Type" to add a new one.

File:CT 2.png


You can now add:

  • Name of the Contact Type to be created
  • Display Order
  • Active? (Y/N)

Click "Save Details" when done.

File:CT 3.png


You will be returned to the list of Contact Types with the new one added.

To edit any existing Contact Type, click on its name.

File:CT 4.png


Enabling entry of Contact Types on Actions