Difference between revisions of "Licencing"

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(Concurrent users)
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Concurrent users are users who are logged in at the same time. E.g. if Alice works mornings and Bob works afternoons, they represent one concurrent user, because only one of them is logged in concurrently.
 
Concurrent users are users who are logged in at the same time. E.g. if Alice works mornings and Bob works afternoons, they represent one concurrent user, because only one of them is logged in concurrently.
  
We calculate this by looking at the maximum number of users logged in at the same time, for each day, over the last year. We then take the 90th percentile of those days.
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We calculate this by looking at the busiest hour, in terms of the number of users logged in at the same time, for each day, over the last year. We accept that there may be rare days when your usage increases substantially, so we then take the 90th percentile of those days. For instance, if you had 328 days with 15 users logged in during the busiest hour, 1 day with 16 users and 36 days with 17 users, you concurrent usage is 16.

Revision as of 15:12, 14 December 2020

Overview

Licencing is intending to be simple and transparent. It is based on the income of your organisation from the your Charity Commision return, rather than counting users or time or the number of records stored. This model is designed for the needs of the third sector, in particular:

1) You do not need a costly individual licence for a volunteer who only works a few hours per week.

2) You can configure the system to best suit your needs, and those of your funders. This particularly applies to projects - with the full system, you can have as many projects as you like.

3) Budgetting. Except for inflationary increases, your licence cost with only vary if the size of your organisation changes. This is reviewed each year.

Limits

1) For the standard licence, there is a limit of 50 concurrent users. See how below for more information about how this is calculated. Larger numbers can be quoted for.

2) Uploaded documents storage is limited to 1TB. To put ths in perspective, a typical Word document might be 100KB, so you can store 10 million such documents.

Concurrent users

Concurrent users are users who are logged in at the same time. E.g. if Alice works mornings and Bob works afternoons, they represent one concurrent user, because only one of them is logged in concurrently.

We calculate this by looking at the busiest hour, in terms of the number of users logged in at the same time, for each day, over the last year. We accept that there may be rare days when your usage increases substantially, so we then take the 90th percentile of those days. For instance, if you had 328 days with 15 users logged in during the busiest hour, 1 day with 16 users and 36 days with 17 users, you concurrent usage is 16.