Microsoft Office 365 Outlook Calendar Integration

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If you use Microsoft Office 365 you are able to take advantage of the calendar integration. User can sync their user account to the Microsoft Office 365 Outlook Calendar, so that new outstanding actions and contacts are displayed in Outlook. If you wish to enable this feature in Operational Rule please ensure that you have read and understood the following conditions;

  • Microsoft Office 365 Licence - Each user that requires synchronisation to MS Outlook Calendar will required a valid licence from Microsoft with a mailbox.
  • Assigning actions to a synchronised user - To assign a contact done or an outstanding action to a synchronised user you will require Full Edit access of the persons calendar. If the user does not have access to the calendar of the user to be assigned they will NOT be able to assign actions to that person.
  • Users not Synchronised - If a user does not have a MS Office 365 user account they will be able to mange contacts assigned to themselves but they will not be able to assign actions to synchronised users.
  • My User Options - Each user that requires synchronisation will require access via Group Access to 'My User Options'.
  • Logging In - When a user first sets up their calendar synchronisation they will be required to log in to their 365 account. Each time they then log in to the system they will need to log in to their 365 account as well.
  • Existing Contacts - Existing contacts and actions that are on the system prior to the integration will NOT be synchronised.