Difference between revisions of "Search for Client Details"

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#REDIRECT [[Organisations and People]]
''Click [[Merge Record|here]] if you're looking for the [[Merge Record]] page''
 
''Location in standard build;'' '''''Accessed from the "Organisations and People" submenu by clicking on the name of a Type of organisation/person'''''
 
 
 
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The "Search for Client Details" screen lets you search for clients on the system. You would also use this screen to search for clients that may not be on the system, and if you do not find them, you can add them.
 
 
 
'''All other Search pages work the same way as the Search For Client Details page.'''
 
 
 
 
 
__TOC__
 
 
 
 
 
==Available search fields==
 
 
 
The search fields that appear here are configurable from the [[Customise Orgs & People]] page.
 
 
 
===Always-on search fields===
 
 
 
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There are four fields that always appear on this page, in addition to any others set on [[Customise Orgs & People]];
 
 
 
* Charitylog ID number
 
* Emergency Card number
 
* Anonymous clients ''(show or hide in search results)''
 
* Active ''(search for active clients, non-active clients, or show both in search results)''
 
 
 
 
 
==Running a search==
 
 
 
Simply enter a search term and click "Search Now".
 
 
 
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The results will be displayed.
 
 
 
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===Partial search terms===
 
 
 
Partial search terms are allowed. For example, entering "Ran" rather than "Randall", as shown...
 
 
 
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...results in clients with the surname "Randall" being shown, but also "Francis", "Durance" etc.
 
 
 
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===Case-sensitivity===
 
 
 
As the example above shows, the search fields are not case-sensitive. Entering "randall" will give the same results as "Randall".
 
 
 
 
 
===Using more than one search term===
 
 
 
The more search terms you add (i.e. the more fields you search on), the narrower the results will become. For instance, searching for "Randall" gives all the clients with the surname "Randall"...
 
 
 
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...and entering "HR9" in the postcode search field shows all the clients with that postcode...
 
 
 
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But entering '''HR9''' in the postcode field and '''Randall''' in the Surname field only shows those client called Randall who live in HR9 - '''not those called Randall or those who live in HR9'''.
 
 
 
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The more search terms you enter, the narrower the search becomes. (The search function is an  AND search, not an OR search.)
 
 
 
 
 
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[[User:Rob Kay|Rob Kay - manual author]] ([[User talk:Rob Kay|talk]]) 14:09, 27 August 2015 (BST)
 

Latest revision as of 08:42, 24 July 2018