Difference between revisions of "Signpost/External Referral Types"

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Signpost and External referrals are used when recording contacts/actions when referring/signposting on to another service or organisation, they can also specify a contact method for each referral/signpost recorded.  Example of types would be 'Internal' or 'External' which would specify if you have referred/signposted to an internal service or a different organisation.
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To edit an existing type click on it's name or click the 'Enter New Type' to create a new one.  Complete the following details:
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[[File:sign_post.png]]
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*'''Type name''' - The name of the category ('Internal')
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*'''[[Display Order]]''' - The order in the drop down.
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*'''The Contact Method shown in Reports''' - What contact method is used, for reports.
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*'''Active?''' - Set to yes to use this type.
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Click the 'Save Details' button to save your changes.

Latest revision as of 16:19, 22 February 2023

Helpheader small.png

Menu SERT.png

Signpost and External referrals are used when recording contacts/actions when referring/signposting on to another service or organisation, they can also specify a contact method for each referral/signpost recorded. Example of types would be 'Internal' or 'External' which would specify if you have referred/signposted to an internal service or a different organisation.

To edit an existing type click on it's name or click the 'Enter New Type' to create a new one. Complete the following details:

Sign post.png

  • Type name - The name of the category ('Internal')
  • Display Order - The order in the drop down.
  • The Contact Method shown in Reports - What contact method is used, for reports.
  • Active? - Set to yes to use this type.

Click the 'Save Details' button to save your changes.