Difference between revisions of "Template:Rac3clients"

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==Recording contacts with clients==
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==Section 4: Starting a new referral, or carrying on an existing one==
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[[File:rac_1.png|thumb|right]]
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Now we come to section 4 of our flow chart (right), where we decide whether we're starting a new referral or continuing an existing one. First of all we'll look at starting one from scratch. Whatever way you've got there, you should now be at the screen where you can select which project you're recording the contacts for, as shown:
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[[File:rac_clients_1.png|border]]
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This screen is fairly simple: just put a tick in the box next to the relevant project, and click the "Create New Referrals" button...
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[[File:rac_clients_2.png|border]]
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You will then be taken to the "Record a Contact" screen.
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[[File:rac_clients_3.png|border]]
  
It is most common to record contacts with Clients, but you can also record contacts with Volunteers, Organisations and so on. We'll look at recording contacts with Clients first, then consider other types of Organisation/People at the end of this section. The most common scenario when using Charitylog is that you want to record a contact with a client, who may or may not already be on the system. Remember that when your organisation starts using Charitylog, you all share the same pool of clients, so a client may well be on the system even if you haven't personally dealt with them before.
 
  
 
===Entering a Referrer===
 
===Entering a Referrer===
  
 
====Adding a new Referrer when recording a contact====
 
====Adding a new Referrer when recording a contact====

Revision as of 15:02, 31 December 2012

Section 4: Starting a new referral, or carrying on an existing one

Rac 1.png

Now we come to section 4 of our flow chart (right), where we decide whether we're starting a new referral or continuing an existing one. First of all we'll look at starting one from scratch. Whatever way you've got there, you should now be at the screen where you can select which project you're recording the contacts for, as shown:


Rac clients 1.png


This screen is fairly simple: just put a tick in the box next to the relevant project, and click the "Create New Referrals" button...


Rac clients 2.png


You will then be taken to the "Record a Contact" screen.


Rac clients 3.png


Entering a Referrer

Adding a new Referrer when recording a contact