Difference between revisions of "Termination Reasons"

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Termination reasons are used for when a client no longer requires the service provided by the project. Termination is generally used for services offering support rather than just general information or advice.  The "Reason" field appears on the [[Client Project Terminations]] screen.
 
Termination reasons are used for when a client no longer requires the service provided by the project. Termination is generally used for services offering support rather than just general information or advice.  The "Reason" field appears on the [[Client Project Terminations]] screen.
  
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To edit an existing reason click on it's name or click the 'Create New Reason' to add a new option.  Complete the following:
  
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==Creating or editing Termination Reasons==
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*Reason - Thhe name of the termination reason (why the service is being terminated).
 
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* Use As Reason For Marking Someone As Deceased? - if set to "Yes" the client will be marked as deceased as part of the termination process.
Click on the menu item to see the list of Termination Reasons set up on your system, if there are any. Click on "Create New Reason" to create a new one, or click the name of an existing option to edit it.
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* [[Display Order]] - The order this reason will appear in a drop down list.
 
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* Active? - Whether this option is available for use on the system or not.
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You can now enter the following information:
 
 
 
* Reason
 
* Use As Reason For Marking Someone As Deceased? - if set to "Yes", this reason will be available on the [[Client Deceased]] page.
 
* [[Display Order]]
 
* Active? - whether this option is available for use on the system or not
 
 
 
Click "Save Details" when you have entered all of the required information.
 
 
 
[[File:TR_4.png|border]]
 
 
 
 
 
==Reporting outputs==
 
 
 
Data entered against the list of Termination Reasons is available:
 
 
 
* On the [[Terminations Report]]
 
* In the KPI Report Designer - it is shown on the details results for all of the "Number of Terminations..." reports
 
 
 
  
 
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[[User:Rob Kay|Rob Kay - manual author]] ([[User talk:Rob Kay|talk]]) 15:43, 5 May 2015 (BST)
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Revision as of 15:29, 1 May 2018

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Termination reasons are used for when a client no longer requires the service provided by the project. Termination is generally used for services offering support rather than just general information or advice. The "Reason" field appears on the Client Project Terminations screen.

To edit an existing reason click on it's name or click the 'Create New Reason' to add a new option. Complete the following:

TR 3.png

  • Reason - Thhe name of the termination reason (why the service is being terminated).
  • Use As Reason For Marking Someone As Deceased? - if set to "Yes" the client will be marked as deceased as part of the termination process.
  • Display Order - The order this reason will appear in a drop down list.
  • Active? - Whether this option is available for use on the system or not.

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