Updates

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The system undergoes a major update three times per year, known as a release cycle. This is applied automatically, and requires no downtime.

Within each 4-month cycle, your test system will always update on day 1 to give you time to familiarise yourself with new features before your live system updates from day 15 onwards. Other replicas (training and temp if used) can update any time from day 1. You can choose your own update date around your organisational needs by clicking your organisation name in the top left. See Your system updates for more info.

Release Cycles
Release cycle Test systems Other replica systems Live systems*
1 1st February (fixed) 1st February to 31st May 15th February to 31st May
2 1st June (fixed) 1st June to 30th September 15th June to 30th September
3 1st October (fixed) 1st October to 31st January 15th October to 31st January

*The first working day from this date.

Major releases are represented with a release number, e.g. 964. Minor releases occur once or twice per week, and are represented by a letter, e.g. 964g.

Below are details of each major release, and a video to explain how the changes might affect you. These changes will also be listed in the Help section of your system, under the System Updates section.

June 2023 Release

Will include the following:

  • Improvements to Action List
  • Extension Databases can be exported/imported
  • Additional 2-Factor Authentication options
  • Date Pre-sets on Reports
  • Blue Folder Enhancements
  • Batch SMS Improvements
  • Expanded options for See my own clients
  • Yellow Person look up
  • Menu improvements
  • Branch selector on reports

March 2023 Interim Release

An interim release which includes improvements to the following:

  • Uploading more than one document at a time
  • Enhancements to Extension Database fields
  • Improvements to the Blue Folder look up function.

February 2023 Release

A 2-part video of updates in the February 2023 release.

Part 1

  • Improvements to the search function
  • Referral / Case edit (allocating workers)
  • Classification codes
  • KPI Reports
  • Group Access options for Export to Spreadsheet
  • User list

Part 2:

  • Changes to allocating workers on roster module

October 2022 Release

Changes include improvements to the relationships function, membership options, password rules, email address as login.

June 2022 Release

Changes include improvements to the Action List, Terminology updates, Case Manager improvements, Project set up and KPI report enhancements.

February 2022 Release

Changes include new screen layout, a brand new overview page for your records and minor changes to the data extraction tool.

October 2021 Release

Changes include: New layout of client record, new way to add relationships, Extension Database changes, new way to record time

June 2021 Release

Changes include: Project set up meaning you can now remove the Referrer option from the Record a Contact screen. User Communication, meaning you can add options how you receive communications from us (Dizions). Pending Referrals; changes to the way you search for a client when importing web referrals.