Difference between revisions of "Ladder Outcomes"

From Charitylog Manual
Jump to: navigation, search
(Created page with "right ===About Ladder Outcomes=== Ladder Outcomes are the most popular outcome measurement tool with Charitylog users. Like Simple Diary Outcom...")
 
(→‎Scale based outcome)
 
(55 intermediate revisions by 4 users not shown)
Line 1: Line 1:
 
[[File:helpheader_small.png|right]]
 
[[File:helpheader_small.png|right]]
  
−
===About Ladder Outcomes===
 
  
−
Ladder Outcomes are the most popular outcome measurement tool with Charitylog users. Like Simple Diary Outcomes, Ladder Outcomes are linked to a referral, but Ladder Outcomes can be filled in several times on the same referral, usually with some time in between entries, so that a client's progress can be seen and measured.
+
[[File:ladder_outcomes1.jpg|400px|alt="a screenshot of the ladder outcomes button, highlighted in the admin menu."]]
  
−
Ladder Outcomes do not have to be used several times. They can be filled in only once per referral, replacing Simple Diary Outcomes but allowing Project-specific outcome entry. For this reason we recommend that Ladder Outcomes are used whenever possible, rather than Simple Diary Outcomes.
 
  
−
Ladder Outcomes are often used to capture several measures at once, and see progression around these measures. For example, consider this chart, which shows three scales on which you might ask a client to rate themselves.
+
__TOC__
  
  
−
[[File:A_outcomes_chart2.png|border]]
+
==Introduction==
  
 +
Many services are required to report on measurements of outcomes.  This may be in the form of ongoing assessments or survey.
  
−
Scales like these can easily be translated into Ladder Outcomes. You can then have the client fill in a set of these outcomes several times over a long period of time, so that you can view the client's progression.
+
Ladder outcomes can be used for;
 +
*Progress - Measuring the difference a service has made to a person.
 +
*Scale - recording the scale of a person, 'on a scale of 1 to 10 how do you feel?'
  
−
Ladder Outcomes are set up from the "Ladder Outcomes" menu item, in the "Outcomes" submenu.
+
It is sometimes easier to create outcomes as an [https://wiki.dizions.co.uk/index.php?title=Extension_Database_Setup Extension Database]. They can offer greater flexibility and also report in an easier manner.
  
 +
==Progress based outcomes==
  
−
[[File:A_outcomes_5.png|border]]
+
Progress based outcomes are used to measure the difference made by a service.  Normally you would have a starting assessment to score what level a person is currently at and then an assessment at the end. After the final assessment the progress can be measured.  Often this type of assessment would have various questions or sections that would be looked at, this would be the Outcome Groups. The idea is that a person climbs the ladder to success.
  
 +
==Scale based outcome==
 +
You may wish to record an assessment based on a scale.  Often this would be used to assess someone's feelings about themselves or about a service they have receive. An example of a Pain Scale would be: "on a scale from 1 -10 ten how much pain do you feel?"
  
−
Clicking on this menu item will show you the ladder outcomes set up on your system - click the "Create New Heading" button to create a new ladder outcome.
+
==Setting Up Outcomes==
  
 +
On the setup page there is a heading bar which will display;
  
−
[[File:A_outcomes_6.png|border]]
+
*Existing Groups and Stars - Clicking on these groups will display the associated ladders.
 +
*All Main Headings - All ladders, displaying the associated groups.
 +
*Unknown - Any ladder that has not been grouped.
  
 +
[[File:ladder_outcomes2.JPG|700px|alt="a screenshot of the ladder outcomes heading, on the ladder outcomes entry page."]]
  
−
You can now give your ladder outcome a name.
+
Each ladder associated with the selected group option will be displayed in the list.
  
 +
[[File:ladder_outcomes3.JPG|800px|alt="a screenshot of the ladder outcomes heading after being selected, with the associated ladder outcomes underneath."]]
  
−
[[File:A_outcomes_7.png|border]]
+
===Creating a new ladder===
  
 +
There are two steps to setting up a new ladder;
  
−
Clicking "Save Details" will return you to the display of the currently active ladder outcomes with your new one added. Click the "Edit Subheading" button to enter the stages on the outcome (in this case, from 1 to 10).
+
'''The Main Heading''' - The question being asked;
  
 +
Example 1: Level of emotional support
 +
Example 2: On a scale of 10 how much pain do you have?
  
−
[[File:A_outcomes_8.png|border]]
+
'''The Sub Heading''' - The answer or level on the scale;
  
 +
Example 1: I do not feel emotionally supported or I feel fully supported
 +
Example 2: 1 A lot of pain, 2, 3.......10 No pain.
  
−
Then click "Create New Subheading" to enter the first stage, as shown.
+
====Creating a new Main Heading (Ladder)====
  
 +
At the bottom of the page click the 'Create New Main Heading' to enter a new ladder.
  
−
[[File:A_outcomes_9.png|border]]
+
*Specify the Main Heading (generally the question asked).
 +
*If you wish to group this ladder (main heading) select the [[Outcome Groups| Outcome Group]] from the drop down.
 +
*Complete the administrator notes (not displayed on entry screen).
 +
*Leave 'Active Outcome' set to 'Yes'
 +
*Click save to create the ladder.
  
 +
You will be able find the new Main Heading (Ladder) under the group you specified or 'All Main Headings'.
  
−
Once complete, click "Save Details" and you will be returned to the display of subheadings. Repeat until you have all stages set up on your system with their associated scores. Note that you can add descriptions to the stages to make it easier for clients to pick the most appropriate.
 
  
−
The complete display of subheadings, with 10 stages, looks like this.
+
[[File:ladder_outcomes4.jpg|700px|alt="a screenshot of the main heading entry page."]]
  
 +
====Creating a new Sub Heading (Question/Step on scale)====
  
−
[[File:A_outcomes_10.png|border]]
+
*Click on the 'Edit Sub-Heading' button to the right of the newly created Main Heading (Ladder)/or on an existing ladder to add new options..
 +
*Click on the 'Create New Sub-Heading' button.
 +
*Complete the Sub-Heading' name (question or level on scale)
 +
Examples; I do not feel emotionally supported or 1 A lot of pain
 +
*Description is used for administrator notes.
 +
*Steps needed to achieve this level is a [[Deprecated Feature]].
 +
*Enter the Progress (Achievement) Level (1 is lowest) - This is the position on the ladder or scale.  Usual 1 is the lowest level, or a person at their worse.
 +
*Leave Sub-Heading Active on 'Yes' to use this option, 'No' will disable the option.  <span style="color:#d33"> '''IMPORTANT - Setting the Sub-Heading to not active will remove any score recorded on any record.  This is a feature that allows you to reset recorded scores en mass'''</span>
 +
 
 +
[[File:ladder_outcomes5.jpg|700px|alt="a screenshot of the ladder outcomes subheading entry page."]]
 +
 
 +
Once complete, click "Save Details" and you will be returned to the display of subheadings. Repeat the above steps to add all the required Sub-Headings.
 +
 
 +
===Activating the Ladders===
 +
 
 +
The ladders are accessed via the Summary tab on a person/org record under the outcome column.  Before they are used they do need to be configured on the projects that wish to use these ladders.
 +
 
 +
See [[Project Set Up| Project Setup]] on how to setup projects and how to access the [[Project Details - Additional Data Collection tab|Additional Data Collection tab]] where they are configured.

Latest revision as of 10:58, 9 October 2024

Helpheader small.png


"a screenshot of the ladder outcomes button, highlighted in the admin menu."



Introduction

Many services are required to report on measurements of outcomes. This may be in the form of ongoing assessments or survey.

Ladder outcomes can be used for;

  • Progress - Measuring the difference a service has made to a person.
  • Scale - recording the scale of a person, 'on a scale of 1 to 10 how do you feel?'

It is sometimes easier to create outcomes as an Extension Database. They can offer greater flexibility and also report in an easier manner.

Progress based outcomes

Progress based outcomes are used to measure the difference made by a service. Normally you would have a starting assessment to score what level a person is currently at and then an assessment at the end. After the final assessment the progress can be measured. Often this type of assessment would have various questions or sections that would be looked at, this would be the Outcome Groups. The idea is that a person climbs the ladder to success.

Scale based outcome

You may wish to record an assessment based on a scale. Often this would be used to assess someone's feelings about themselves or about a service they have receive. An example of a Pain Scale would be: "on a scale from 1 -10 ten how much pain do you feel?"

Setting Up Outcomes

On the setup page there is a heading bar which will display;

  • Existing Groups and Stars - Clicking on these groups will display the associated ladders.
  • All Main Headings - All ladders, displaying the associated groups.
  • Unknown - Any ladder that has not been grouped.

"a screenshot of the ladder outcomes heading, on the ladder outcomes entry page."

Each ladder associated with the selected group option will be displayed in the list.

"a screenshot of the ladder outcomes heading after being selected, with the associated ladder outcomes underneath."

Creating a new ladder

There are two steps to setting up a new ladder;

The Main Heading - The question being asked; 

Example 1: Level of emotional support
Example 2: On a scale of 10 how much pain do you have?

The Sub Heading - The answer or level on the scale; 

Example 1: I do not feel emotionally supported or I feel fully supported
Example 2: 1 A lot of pain, 2, 3.......10 No pain.

Creating a new Main Heading (Ladder)

At the bottom of the page click the 'Create New Main Heading' to enter a new ladder.

  • Specify the Main Heading (generally the question asked).
  • If you wish to group this ladder (main heading) select the Outcome Group from the drop down.
  • Complete the administrator notes (not displayed on entry screen).
  • Leave 'Active Outcome' set to 'Yes'
  • Click save to create the ladder.

You will be able find the new Main Heading (Ladder) under the group you specified or 'All Main Headings'.


"a screenshot of the main heading entry page."

Creating a new Sub Heading (Question/Step on scale)

  • Click on the 'Edit Sub-Heading' button to the right of the newly created Main Heading (Ladder)/or on an existing ladder to add new options..
  • Click on the 'Create New Sub-Heading' button.
  • Complete the Sub-Heading' name (question or level on scale)
Examples; I do not feel emotionally supported or 1 A lot of pain
  • Description is used for administrator notes.
  • Steps needed to achieve this level is a Deprecated Feature.
  • Enter the Progress (Achievement) Level (1 is lowest) - This is the position on the ladder or scale. Usual 1 is the lowest level, or a person at their worse.
  • Leave Sub-Heading Active on 'Yes' to use this option, 'No' will disable the option. IMPORTANT - Setting the Sub-Heading to not active will remove any score recorded on any record. This is a feature that allows you to reset recorded scores en mass

"a screenshot of the ladder outcomes subheading entry page."

Once complete, click "Save Details" and you will be returned to the display of subheadings. Repeat the above steps to add all the required Sub-Headings.

Activating the Ladders

The ladders are accessed via the Summary tab on a person/org record under the outcome column. Before they are used they do need to be configured on the projects that wish to use these ladders.

See Project Setup on how to setup projects and how to access the Additional Data Collection tab where they are configured.

Retrieved from ‘https://wiki.dizions.co.uk/index.php?title=Ladder_Outcomes&oldid=19140’