Roster Terminology
Depending on your organisation, you might not call the staff concerned "Support Workers". The module allows you to change the wording across the whole system so that you can call them "Carers", "Volunteers" or "Home Helpers", if you would rather.
Upon changing the terminology, you'll find that the menu headings will also alter to fit your chosen wording, so Support Terminology will change to Home Helper Terminology for example.
If there is not something in the list that fits what you want to call them, you can click on one of the terminology choices to take you to an edit page. This also lets you customise how it appears in certain parts of the system:
Clicking "Save Parameters" will update the system with your new choice - in the screenshot below the terminology has been changed to "Home Helper".
However, "Support Worker" is the most commonly used terminology and so this manual is written assuming that this is what you will be using.