Classification Code Setup

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Introduction

Classification Codes are a flexible tiered coding system that can be used to report on various different statistics:

  • Presented Issues
  • Support Provided
  • Information Given
  • Leaflets
  • Outcomes

The codes are in a levels (tiers) to offer a simple yet effective method of monitoring. Level 2 is a subcategory/breakdown of level 1, level 3 is a subcategory of level 2 and so on. You can either a single level or multiple levels. There is no limit to the number of levels, however the on screen report will only show the first three levels, excel extract will include all levels.


Looking at the diagram below, if information about Dentists was given then this would be a code of A1C, Local Information (A)/Medical(1)/Dentists(C).

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Classification codes can be used either on the Record A Contact screen (as well as the history tab) or on the referral closure page as outcome codes, this is specified on the codes tab per project setup. Each project can also use multiple groups of codes, so you could use Presented Issues, Support Given and Outcomes.

Creating or Editing code groups

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To edit the name or type of an existing group click on its name. To create a new group click on the 'Create New Code Group' button, you will then be taken to the group edit screen including level one codes.


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In the top section of the screen you will be displayed the fields for the Code Group.

  • Code Group Name - The name of the group/collection of codes.
  • Used For Referrals or Outcomes? - Specify if the group is to be used on the Record A Contact screen or on the referral closure page.
  • Active Code Group? - If active then the group can be used with projects.

Click on 'submit' to save any changes, you will remain on the page so that you can create the top level codes of the group (level 1).

At the top of the page you will be presented a link to return to the list of existing groups. If you have already created codes in the top level they will be display in the lowers section where they can be managed. In the right you will find a tree view to show the structure of the code group. The tree view can be used to navigate around the code structure.

Editing/Adding codes Codes (including questions and sub-codes)

Click on the name of the code to wish to:

  • Edit
  • Add question for the user to complete when the code is selected
  • Create sub codes

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To edit the selected code make the changes in the top section and click the 'Submit' button.

If you wish to edit a subcode, click on the name of the sub code to be taken to that codes level and make edits as above.


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The above example show that we are in a code group called 'Support Given' and we are in the sub options (tier 2) for the Tier 1 code 'Financial'. To edit any existing codes click on the name of the code or click the 'Create New Tier 2 Code' button to create a new option. From here we can then navigate to the next tier, adding sub options for each code on tier 2. To return to the previous tier we would simply click on the codes options name in the title. Tier 3 onwards would be managed and navigated just like tier 2.