Support Worker Details
The Support Worker Details screen (which may be named differently depending on your system terminology) has a series of tabs, much like the Client Details Screen, except that it displays some information which is specific to Support Workers.
Contents
Functionality in top section
Support Worker Appointments Calendar
Main section with tabs
General Details
The General Details tab stores basic information about a client - the sort of information you would use to tell one client from another. Many of the fields on this page are driven by Drop-Down Lists, so if you think some of the available lists are incorrect (or need adding to), then speak to your system administrators.
Fields can be removed or added to this page (from a set of standard fields) using Customise Orgs & People.
Personal Details
Work Details
Client Assignments
This is where you enter periods where your Support Advisor will be unavailable for assigned work. You can create as many reasons as you like for this (see Unavailability Reasons)